We Love Warm Reviews!
At Woodstove Fireplace & Patio Shop, we encourage our customers to share your experience with our team by simply filling out the form below. Thank you to our customers who have already taken the time to write a testimonial. Please tell your friends to contact Woodstove Fireplace & Patio Shop for their fire appliance project needs too!
If you’re interested in starting your next fire appliance project with our team at Woodstove Fireplace & Patio Shop, please read the reviews below – then visit our showroom during store hours or give us a call to talk with our experienced team.
Fireplace Makeover in Franklin
After determining it was too costly to rescue our chimney we decided to tear it down and install a gas fireplace instead. Paul Jurewicz at the shop was a huge help in walking me through the sizes of the units, their heat output and features. Then they put me in touch with a company to tear down the chimney (Barry John chimney in Franklin) and a super contractor to build the doghouse I needed to vent the new fireplace (Leger construction). All the steps I needed for a smooth installation were clearly laid out in instructions they provided (plumbing work, electrical work) and they came after installation and walked through the operation and verified that everything works as it should. We have had contractors in the house and various construction inspectors and they all go “Ooooo- nice” when they see the gas fireplace. I would recommend them without reservation. They were very helpful, not pushy and when I was ready to order they were ready to help me through the whole process 🙂
My wife and I recently went in to talk about wood stoves which neither of us know hardly anything about. The owner of the store spent a lot of time educating us and providing a number of options. I never once felt that I was being sold and felt they provide a very good customer experience. If you are looking for a wood or gas stove, I would certainly recommend that you consider these folks.
Service in Sudbury
The person, Jake Gagnon, who has come to service our 2 gas fireplaces yearly does an excellent job. He is pleasant, answers any questions and is very efficient. He gets 5 stars.
Repair in Marlborough
Our Vermont Casting stove was deemed unrepairable by two other service people. Jake from your service department came by and fix it in a jiffy and the stove is like brand new. So grateful to Jake and your company for this fix. Got us through this subzero weekend with no problems. Great to have you in our neighborhood.
Installation in Maynard
We worked with the Woodstove Fireplace & Patio Shop to get a wood burning fireplace insert installed, and would definitely recommend them. Paul the sales manager was very knowledgeable and patiently answered our many questions. Barry the owner was accommodating and easy to work with to get the installation done despite several delays and challenges on our side.
Service in Acton
Our pellet stove has been serviced by Jake these couple of years who is very friendly and knowledgeable. He would always address the issues and answer the questions I have. It is a pleasant to work with you, Jake!
Repair in Boston
Just had my gas fireplace serviced by Jake from Littleton wood stove and patio shop. I couldn’t be more pleased. Jake was on time, very knowledgeable on the problem, and made the repair successfully. Price was as expected with no surprises. I will definitely use again if needed.
Service in Boston
Outstanding products on display and competent sales lady that really knew and understood the products she represented.
Installation in Boston
Bought a Hearthstone Clydesdale with them this month after shopping this stove around to several places. Prices did not vary much on this one and these guys were right down the road. They even honored a previous quote a day after it expired (and after the corresponding manufacturer rebate ended). I paid a check to save them the CC fees if I had charged it to offset hit, they took to honor the quote. I’ve used their installer before who did a fast, friendly and efficient install (was not complicated). All are very organized and easy to do business with.