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Questions, Assistance, and Customer Service

Whether you have general questions about our services or you are looking to book an appointment, our team has you covered! Please either fill out the form below with your inquiries about one of our services or give us a call during our operating hours.

Start Your Project Form

Name(Required)
Project Type(Required)
Fuel Choice(Required)
Type of Efficiency & Use(Required)
Where in your house?(Required)
If you have a fire appliance, what type and how old?(Required)
Are you also interested in:
Project Timeline(Required)
Drop files here or
Max. file size: 128 MB.
    Please take photo from floor to ceiling.
    Drop files here or
    Max. file size: 128 MB.
      Click here to download and fill out worksheet. Our Measurement Worksheet provides width, height and depth of your current fireplace. This information helps us provide direction when advising which fire appliance to recommend for your new heating project.
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      Max. file size: 128 MB.
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        (978)-486-9500

        Hours

        Littleton Store Hours
        TUE - FRI: 10am - 5pm
        SAT: 10am - 4pm
        SUN - MON: Closed

        Sudbury Store Hours:
        TUE - FRI: 10am - 6pm
        SAT: 10am - 5pm
        SUN - MON: Closed

        Our Service Area(s):

        Acton, Maynard, Concord, Carlisle, Lincoln, Chelmsford, Ayer, Devens, Groton, Shirley, Harvard, Hudson, Bolton, Berlin, Stow, Marlborough, Sudbury, Northborough, Westford, Littleton, Lunenburg, Westborough, Billerica, Lowell, Townsend, Pepperell, Cambridge, Newton, Lancaster, Clinton, Sterling, Leominster, Fitchburg, Framingham, Andover, Tewksbury, Boxborough, Berlin, Bedford, Wayland, Waltham, Burlington, Shrewsbury, West Boylston, Weston, Tyngsborough, Dracut, Dunstable, Ashby, Ashburnham, Westminster, Gardner, Lexington, Methuen, Arlington, and Willington.

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