After determining it was too costly to rescue our chimney we decided to tear it down and install a gas fireplace instead. Paul Jurewicz at the shop was a huge help in walking me through the sizes of the units, their heat output and features. Then they put me in touch with a company to tear down the chimney (Barry John chimney in Franklin) and a super contractor to build the doghouse I needed to vent the new fireplace (Leger construction). All the steps I needed for a smooth installation were clearly laid out in instructions they provided (plumbing work, electrical work) and they came after installation and walked through the operation and verified that everything works as it should. We have had contractors in the house and various construction inspectors and they all go “Ooooo- nice” when they see the gas fireplace. I would recommend them without reservation. They were very helpful, not pushy and when I was ready to order they were ready to help me through the whole process 🙂