We service what we sell and are dedicated to our customers’ satisfaction. Our service technicians have been certified by the National Fireplace Institute and trained by our manufacturers. We maintain a wide variety of service parts in stock which allows us to respond quickly and in most cases complete the repair in one visit. Should we need to come back we do it at a discounted rate.
First Year Unconditional Guarantee For Fireplace Service & Repair
With our First Year Unconditional Guarantee we provide free service (including parts & labor) on every heating appliance we sell regardless of the manufacturer warranty. We do not cover normal maintenance issues however like cleaning your appliance.
We provide maintenance throughout the year but encourage customers to take advantage of our maintenance specials during our off-season between April and July. We offer deep discounted rates during those times and can even set you up on an Annual Maintenance Contracts so you don’t need to think about it.